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Minockio Co., Ltd 45 Soi Latprao 65/1, Latprao Rd.,
Sapansong, Wangthonglang,
Bangkok, 10310

This enterprise can be acquired or licensed in your area.
All inquiries:
US : please contact gbradbury@enlign.com
Outside US: please contact contact@minockio.com

Question about Shipping.

Q: How long will it take to get my item?

We offer various shipping options. Delivery time depends on your location and the option you choose. In general, express shipping services such as FedEx and DHL ships from Bangkok to most international destinations within 2-5 days. Regular postal services may take longer.

Q: How much does it cost to ship to my country?

We offer various shipping options. You can see the rate of each option before you make the payment.

Q: Where do you ship from?

Bangkok, Thailand.

Q: Do you offer international shipping?

We ship internationally.

Q: How do I check my order status?

Please log-in into your account and checkyour order status.

Q: How do I locate my tracking number?

Please log-in into your account and check your tracking number. Or you can refer to your shipping confirmation email.

Q: How do I track my package?

FedEx: go to …

DHL: go to …

Regular Postal Service: go to …

Question about How to Pay.

Q: How do I pay for my Minockio?

We accept only the following payment methods: Credit Card, PayPal and Paysbuy.

Q: Do you accept Cheque, Bank deposit, Electronic or Wire Transfer?


Q: How do I use the voucher code?

You can fill in your voucher code before you choose the payment method.

Question about Return Policy.

Q: What is the return policy?

We do NOT accept return, unless your Minockio is defective or was sent to the wrong person.

Q: How long can I wait to send it back after I receive my Minockio?

2 weeks after you receive your Minockio.

Q: The Minockio I received isn't the Minockio I designed.

We are so sorry. Please contact us at contact@minockio.com. We will arrange with you for the return of the Minockio you received and send you the right one soonest possible.

Q: Can I get a refund?

We do NOT issue refund. We will send you a new Minockio.